If you bought the printable PDF (€3) or Group bingo (€3), both VAT included, you can request a full refund within 14 days of purchase. No conditions and no reason needed.
Go to paddle.net, look up your order and request the refund there; or reply to the Paddle receipt email; or write to academy@josecovas.com. Paddle.com, our Merchant of Record, processes the refund to the original payment method. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
This policy does not affect your statutory consumer rights. See also the Terms.